Shipping Information
At Meddera, we are proud to offer FREE shipping on all orders to provide a seamless shopping experience.
Order Processing Times
Once you place an order, please allow 1-3 business days for processing and dispatch. During busy periods or holidays, processing times may extend up to 7 business days. Your order will be marked as dispatched once handed over to the shipping carrier.
Estimated Shipping Times
The estimated delivery time for your order is based on the overall transit time after your package has been handed over to the carrier. This timeframe can vary depending on several factors, the most important being your location. Please find the estimated delivery times below based on your country of residence:
- United States: 7-12 business days
- Canada: 7-12 business days
- United Kingdom: 7-12 business days
- Europe: 7-15 business days (depending on the country)
- Australia: 7-15 business days
Important Note:
During peak seasons, holidays, or unexpected events, shipping carriers may experience delays beyond our control, including transit time and tracking updates. Furthermore, if your order is being shipped internationally, customs procedures may result in additional delays. These factors could extend the overall delivery timeframe beyond the initial estimate provided.
Order Accuracy and Changes
It is crucial to provide accurate shipping details during checkout. If corrections are needed, please email us at support@meddera.com within 24 hours of placing your order. We’ll do our best to accommodate changes but cannot guarantee adjustments after this timeframe.
Delayed Delivery
While we work to deliver your orders promptly, unexpected delays may occur due to courier issues, customs, or external factors like severe weather. We’ll keep you informed and assist in resolving any issues.
Lost or Stolen Packages
If your package is lost or stolen, contact us at support@meddera.com. While we are not liable for lost or stolen items, we’ll work with the courier to resolve the issue and may offer a replacement, depending on the circumstances.
Policy Updates
We reserve the right to modify this Shipping Policy without prior notice. By using Meddera, you agree to our policies as stated here. For any questions, feel free to reach out to us.